A friend of ours who runs a small drapery wrote us an email to vent about a particularly nasty client of his. The woman was referred to him by a friend. She insisted on meeting early in the morning, so to get to her house at 10am in LA traffic, my friend has to leave his office at 8am. He spent a couple of hours the night before picking out fabrics for her. Once he got there, she proceeded to





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